1 00:00:00,480 --> 00:00:02,320 The Computer Lab is the place that students 2 00:00:02,320 --> 00:00:05,240 come to use our computers just to come do 3 00:00:05,240 --> 00:00:09,480 homework, surf the web, meet with friends to work on projects. They can write their 4 00:00:09,480 --> 00:00:13,780 essays here. It's a nice, friendly and quiet environment for them to do their work. 5 00:00:13,800 --> 00:00:18,780 Students use the tech lab not only for the free printing that we provide and the lab tech support, 6 00:00:18,800 --> 00:00:22,020 but also for our extended hours. We're open 7 00:00:22,040 --> 00:00:24,190 until midnight Monday through Thursday, 8 00:00:24,200 --> 00:00:29,640 7 AM to midnight. Friday we're open 8 to 5 PM along with Saturday and Sunday. 9 00:00:29,640 --> 00:00:35,480 During final hours we're open until midnight, the whole week, just to provide to our students to make 10 00:00:35,480 --> 00:00:40,720 sure they can come in any time they can, have a relaxing environment, and our lab techs 11 00:00:40,720 --> 00:00:44,060 are always on the clock and ready to help anyone out. 12 00:00:44,080 --> 00:00:45,380 There are tech series workshops 13 00:00:45,400 --> 00:00:50,740 taught by the students that work at the lab and we offer Excel, Word, PowerPoint and Photoshop. 14 00:00:50,760 --> 00:00:54,500 We also offer beginner and advanced tech series. 15 00:00:54,520 --> 00:00:56,831 They are all taught by our lab techs who have 16 00:00:56,840 --> 00:01:01,220 been trained in these services and they are free of charge. 17 00:01:01,240 --> 00:01:04,120 We also offer wireless printing so you can print anywhere 18 00:01:04,120 --> 00:01:07,440 and send it to our labs and you can just go straight to the printing 19 00:01:07,440 --> 00:01:09,720 kiosk, you don't have to wait in line for a computer. 20 00:01:09,720 --> 00:01:13,590 Students should use the tech lab because of our friendly customer service, 21 00:01:13,600 --> 00:01:16,940 of our knowledgeable staff and of the twenty 22 00:01:16,960 --> 00:01:18,880 pages free per day obviously. 23 00:01:18,880 --> 00:01:22,180 We also have kiosks in the Sol Center, that if we're closed 24 00:01:22,200 --> 00:01:26,760 here or if we're too busy, you can go to the Sol Center and print over there. 25 00:01:26,760 --> 00:01:32,719 The lab techs, before they are hired, they go through rigorous training. We make sure they know the software 26 00:01:32,720 --> 00:01:37,560 throughout the lab. The lab techs are also really good at answering questions of the 27 00:01:37,560 --> 00:01:42,260 patrons. Most patrons actually come in just to ask a certain lab tech a question about 28 00:01:42,280 --> 00:01:45,240 a subject and they're always helpful to them. 29 00:01:45,240 --> 00:01:47,080 The lab techs are there basically to help 30 00:01:47,080 --> 00:01:49,800 troubleshoot and answer any questions you guys have 31 00:01:49,800 --> 00:01:52,460 regarding the computers and different programs. 32 00:01:52,480 --> 00:01:56,160 They're highly trained and they are highly motivated to help all the patrons. 33 00:01:56,160 --> 00:01:59,980 They are students as well so they help you like they would want to be helped. 34 00:02:00,000 --> 00:02:04,240 Quite simply, the goal is to provide tools and resources 35 00:02:04,240 --> 00:02:07,000 that the students need, whether it's schoolwork 36 00:02:07,000 --> 00:02:11,920 or relaxing, surfing the internet or checking their emails or whatever. But it's just to 37 00:02:11,920 --> 00:02:14,280 give them the tools and resources that they need 38 00:02:14,280 --> 00:02:18,520 so that they can continue through and eventually graduate. 39 00:02:18,520 --> 00:02:23,240 I like working for the USU, I like how it's easy to grow within the job. 40 00:02:23,240 --> 00:02:27,080 Me working in the back office, I know how a business works, I get a chance to look 41 00:02:27,080 --> 00:02:30,540 at the budgets, I get a chance to look at the hiring process 42 00:02:30,560 --> 00:02:32,580 and then everything else between that. 43 00:02:32,600 --> 00:02:36,200 My favorite thing about working here would be I guess the lab techs and people 44 00:02:36,200 --> 00:02:41,760 that I work with. We have such a fun environment that we work together and we always are constantly 45 00:02:41,780 --> 00:02:46,440 collaborating. I work specifically with projects and we're constantly collaborating and finding 46 00:02:46,440 --> 00:02:48,160 ways to make the lab a better place.